Journal

How to make sure your people hear what you say with REPLAY

I’d been talking with a client about how she was going to break some difficult news to her team.

How to have better meetings, using LOMO: lo-fidelity moments

LOMO is a way of re-organising meetings so that they’re high trust, self-organising, radically honest interactions.

Once and Future Stories

This is how it works: In pairs initially, participants tell each other stories about things that they think have been great about the organisation.

You have more power than you think: Circles of Influence

The aim of Circles of Influence and the resulting conversations is to help people take responsibility for their work concerns, and thus be more proactive, productive and happier.

How to Make Your Boat Go Faster

Make Your Boat Go Faster is a really straightforward tool.

How to work out what to prioritise: The Effort Impact Matrix

The Effort Impact Matrix is one of the tools we use all the time.

How to get better at delegating: use CPORT

CPORT Tool CPORT is an acronym for a checklist that covers the areas you need to address whenever you’re delegating a task or a project with a team member, or the whole team.

How to stop micro-managing your staff

Transactional Analysis is a longstanding theory about how you can analyse every interaction through ‘transactions’ which are: parent, child, or adult.

How to change the culture in your organisation

A great guru once said culture eats strategy for breakfast.

Stop being the bottleneck!

A few months ago we took a group of Scouts to a week-long camp in the Lake District.

Ask your staff these three questions: if they can’t answer them, you could be in trouble

This was a real surprise to our client and only came to light after they ran one of our culture change programmes.

How to Reduce Time You Spend on Email

If you struggle to find time to get past email to your real work after a holiday, you're not alone.

ARE YOU WILLING TO CONFRONT THE BRUTAL TRUTH?

In the courtroom classic ‘A Few Good Men’,Col Jessep, (Jack Nicholson), starts getting riled under cross examination by the navy lawyer played by Tom Cruise.

THE END OF HAPPINESS?

Just imagine, going to work, and actually enjoying your work, your colleagues, and it actually adding to your life, rather than being something you had to do in order to provide the means to try and be happy elsewhere.